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Tomasz Skórski IT Manager, User experience specialist

Contact

Address: on demand
Mobile: +48502584014
Personal Website: http://www.skorski.net
My UX website (PL): http://uxlabs.pl

Summary

Experienced IT managed, focused on development and releasing software based products. Skilled in delivering on-time solutions. Able to demonstrate interpersonal and management skills in a dynamic and complex environment. Have experience in working in multi-national projects as a software vendor and a customer.

Specialties

IT Management, IT Operations, IT Service Processes, Service Design, Service Strategy, Service Transition, User Experience, improving Customer Experience, Interaction Design, Product Development

Experience

4UX
10 / 2009 - Present
User experience specialist and information architect
SensiSoft
07 / 2009 - Present
IT Manager

IT service management, planning and coordinating releases, creating and improving e-commerce services and ITIL-related processes, presenting and integrating new technologies, solutions and ideas, communicating with clients and reporting to company board

Sensi Soft
11 / 2008 - 06 / 2009
Business and Technology Manager
  • Customer expectation analysis
  • preparation of the infrastructure and service design documentation
  • planning releases
  • creating deployment and release management procedures
  • change management
AviaryPL
01 / 2005 - 06 / 2009
Network and System administrator (voluntary, pro publico bono)

Providing infrastructure and required services to support Polish Mozilla Foundation members and maintain trafffic for websites:

  • http://www.firefox.pl
  • http://www.thunderbird.pl
  • http://www.sunbird.pl
  • http://aviary.pl

and others.

MAD Multimedia
06 / 2005 - 02 / 2009
Network and System administrator (contractor)
  • Maintaining dozens of FreeBSD servers
  • Designing architecture, services and solutions to handle highly scalable, crucial services for popular social campaigns “Stop wariatom drogowym” (2005 & 2006) and Bezpieczna Szkoła” (2007)
eo Networks
07 / 2006 - 12 / 2008
Deploy Manager and Release Leader
  • release planning and providing coordination between several internal (Java, database and web development teams) an external teams
  • successfully releasing and delivering new software versions of: Kupsprzedaj.pl, expreszz.hu, irr.ru, ool.com.ua, nekretnine.net, nekretnine.net and their affiliated websites
  • application management, architectural changing support
  • middleware technology integration
  • system administration on dozens Linux Debian servers
o2 (Germany) Service GmbH
06 / 2008 - 10 / 2008
Project Coordinator, Implementation and Integration Specialist
  • Project coordinating
  • progress reporting
  • analyzing of internal requirements and business goals
  • designing application services
  • creating documentation.
SensiSoft
03 / 2008 - 06 / 2008
Deploy Manager
West Pomeranian University of Technology
09 / 1999 - 12 / 2006
System and network administrator
  • maintaining FreeBSD and Linux Debian servers,
  • providing mail, LDAP, and web services for University employees
  • consulting technology development for West Pomeranian University of Technology (former Agriculture University) departments.
home.pl sp. j.
08 / 2004 - 09 / 2005
Network and system administrator

Supporting customers as Second and Third line support, maintaining couple of hundred FreeBSD servers, following the ISO 9001 standard, identifying hardware and software failures.

Home.pl was (Oct 2005) the leading provider of web hosting solutions for small and medium business type customers. The company’s clients are e.g.: Volkswagen Bank Polska, Visa International Service Association, France Telecom Polska, BASF, Makro Cash and Carry Polska (Metro Group), Maxdata, PricewaterhouseCoopers Polska, SMG/KRC Poland-Media, Unity Line.

Szczecin Linux/Unix Users Group
01 / 2003 - 12 / 2003
Founder and vicepresident (voluntary, pro publico bono)
  • Building from scratch local chapter of Polish Linux User Group (PLUG, Polska Grupa Użytkowników Linuksa)
  • managing community
  • organizing sregular lectures and meetings

Education

Politechnika Szczecińska
2001 - 2005
engineer/BSc , Computer Science

Szczecin Linux and Unix Group

V Liceum Ogolnoksztalcace im. Adama Asnyka w Szczecinie

Interests

watching Woody Allen movies, playing golf, user experience research, product development and management analysis

Associations

Information Architecture Institute (IAI) member, Special Interest Group on Computer–Human Interaction - part of Association for Computing Machinery (ACM SIGCHI) member, The Usability Professionals’ Association (UPA) member, Interaction Design Association (IxDA) member

(former) Unix User Group (USENIX) member, (former) Polish Linux Users Group (PLUG) member

Certifications

ITIL v3 Foundation
EXIN · License: 00019846
PRINCE2 Foundation
APMG-International · License: 02413717-01-6RIV

Languages

  • English ( Professional working proficiency )
  • German ( Elementary proficiency )